Contact Good Keeping

We’re Here to Help You Simplify Your Bookkeeping, Understand Your Numbers, and Keep Your Business Compliant

Running a business in Florida comes with daily challenges—managing cash flow, staying on top of invoices, keeping your books clean, and preparing for taxes. At Good Keeping, we believe your bookkeeping team should never feel distant or unavailable. When you need help, we’re right here.

This Contact page is designed to make reaching us as easy as possible. Whether you want to book a demo call, ask a quick question on WhatsApp, talk to us over live chat, send an email, or simply hop on a phone call, we offer multiple ways to get in touch based on your preference and urgency.

No long wait times.

No complicated ticketing system.

Just fast, friendly, professional support.

 

Book a Free Demo Call


The fastest way to understand how Good Keeping can help your business is through a short demo conversation. During this call, we walk you through:


  • How our monthly bookkeeping workflow operates

  • How we collect your statements securely

  • How AI-powered categorization + human review ensures accuracy

  • What kind of reports you will receive

  • How anomaly detection works

  • How we help Florida businesses with sales tax and compliance

  • Which plan is right for your transaction volume

Most demo calls take 10–15 minutes, and you’ll walk away with perfect clarity on pricing, features, and setup.

 

 

WhatsApp Live Support

Need a quick answer without booking a call?

We offer instant WhatsApp messaging to make communication fast and convenient—especially for business owners who are always on the move.

Through WhatsApp, you can:


  • Ask questions about your plan

  • Share a screenshot of a transaction you’re unsure about

  • Request an update on your monthly books

  • Ask for help understanding a report

  • Reach us outside normal email response times

  • Get onboarding support

  • Send your bank statements

  • Confirm categorization details quickly

➡️ WhatsApp Number (dummy): +1 (305) 555-9021

This channel is monitored daily and typically gets the fastest responses.

 

Live Chatbox Support

Prefer typing instead of calling?

Our website offers a real-time chatbox where you can reach our team instantly.

You can use the chatbox to:


  • Ask pre-sales questions

  • Get guidance on choosing a plan

  • Check the status of your onboarding

  • Resolve billing or subscription questions

  • Ask about add-on services

  • Verify sales tax requirements

  • Learn how to send your monthly statements

  • Request custom reporting options

  • Ask anything related to bookkeeping or compliance

Our support specialists are trained to understand bookkeeping workflows, so you get meaningful answers—not generic replies.

Chatbox hours:

Monday–Saturday, 9:00 AM–7:00 PM (EST)

Outside of those hours, you can leave a message and we’ll reply by email.

 

Email Support

For detailed questions, document submissions, or anything that needs a written explanation, you can always reach us through email.

➡️ support@goodkeeping.com (dummy)

You can email us for:


  • Onboarding questions

  • Monthly statement submissions

  • Categorization clarification

  • Add-on service inquiries

  • Year-end tax prep instructions

  • CPA coordination support

  • Sales tax filing requests

  • Invoice or billing questions

  • Account manager communication

We typically respond within 12–24 hours, often faster.

 

 

Call Us Anytime (Phone Support)

Some questions are easier to solve by speaking directly with a real person. If you prefer to call, our support line is always open during business hours.

➡️ Phone (dummy): +1 (786) 555-4480

➡️ Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

You can call for:


  • Plan guidance

  • Urgent issues

  • Onboarding help

  • Florida compliance questions

  • Unexpected financial anomalies

  • Tax prep coordination

  • Sales tax clarification

  • General support

If we miss your call, leave a voicemail—we return every message.

 

Office Location 

If you want to add a location, here’s a polished version. If not, simply remove it.

Although Good Keeping operates primarily online, we maintain a Florida-based presence to better serve local small businesses.

Good Keeping — Florida Operations Hub

1234 Biscayne Blvd, Suite 200

Miami, FL 33132

We do not accept walk-ins without appointments, but demo calls and scheduled meetings are always available.

 

When Should You Reach Out to Us?

You can contact us anytime, but here are the most common reasons business owners get in touch:

1. You want to understand which plan fits your business.

We help you estimate transaction volume and guide you toward the right tier.

2. You need help with onboarding or submitting statements.

We walk you through the upload process.

3. You want to switch from your current bookkeeping provider.

We handle migrations and clean-up.

4. You need help understanding Florida sales tax.

Especially if you’re selling online or across multiple platforms.

5. You’re preparing for tax season.

We coordinate directly with your CPA.

6. You want better financial clarity each month.

We show you how our reporting works.

7. You want a human you can actually talk to.

Because good support is part of good bookkeeping.

 

Why Good Keeping Support Is Different

Many bookkeeping providers outsource support, respond slowly, or rely only on email. Not us. We built Good Keeping specifically for the needs of modern small businesses—fast, mobile-friendly, and communication-first.

Here’s what makes our support stand out:

✔ Multi-channel communication

Demo call, WhatsApp, chatbox, email, phone—choose your style.

✔ Florida-focused expertise

We understand local compliance, state-specific rules, and sales tax variations.

✔ Real humans + AI efficiency

Our support team has real bookkeeping knowledge—not generic customer service.

✔ Fast response times

We prioritize speed because financial questions often require quick answers.

✔ Personalized guidance

We don’t give copy-paste replies. Every answer is tailored to your business.

 

 

Our Commitment to You

At Good Keeping, communication is not an afterthought—it’s part of the service. Bookkeeping only works when business owners feel heard, supported, and confident in their numbers.

Whether you’re trying to understand a single transaction or planning long-term growth, we are here to make your financial operations simpler, smoother, and stress-free.


➡️ Book a Demo Call

➡️ Message Us on WhatsApp

(+1 (305) 555-9021)

➡️ Email Support

support@goodkeeping.com

➡️ Call Us

+1 (786) 555-4480